Guidance
LCCP Information requirements
Guidance for licence holders on the information requirements in the LCCP
1 - Introduction
This provides guidance for licensees on the information requirements contained within the Licence Conditions and Codes of Practice.
It covers the information requirements for operating licence and personal licence holders.
Most of the LCCP information requirements are contained within Part 1: Operating licence conditions, Section 15 and Part II: Codes of practice provisions, Section 8. Personal licence information requirements are within Part III: Personal licence conditions. Some extra information requirements are within other parts of the LCCP.
For each requirement, we show the relevant LCCP extract, then explain what it means, what information we need and how it should be submitted to us.
This guidance may be amended periodically to take account of emerging good practice or regulatory changes. Depending on the circumstances, we may undertake informal engagement before making minor amendments (for example, through an industry trade body), and we may consult before making more substantive changes.
The guidance covers 6 topics:
General information requests and regulatory returns
Giving us information we may ask for, including the need to submit regulatory returns.
Key events
Telling us about events that could have a significant impact on a gambling business (for example, if your company enters administration or receivership, or you submit a suspicious activity report).
LCCP notifications
Telling us about known or suspected offences under the Gambling Act 2005 (opens in a new tab) , money lending and cheating. Also, other events we need reported to us (for example, money laundering and terrorist financing, matters that could have a material impact on your business, repeated attempts by children or young people to gamble, and any lotteries you intend to promote).
Other information requirements
For specific gambling sectors, telling us about age verification test purchase results, keeping records relating to complaints and disputes, pool betting, and making lottery submissions.
Personal licence events
For personal licence holders, telling us about events that could impact your suitability to hold a licence (for example, if you are subject to a relevant criminal investigation, or have a disciplinary sanction for gross misconduct).
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Guidance to licence holders on information requirements in the LCCP - General information requests & regulatory returns
Last updated: 19 March 2026
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