Maxwell Taylor and Pamela Taylor

Account number

2333

Head office address

4-14 Amusement Arcade, 6 High Street, Rothesay,
ISLE OF BUTE, PA20 9AR, United Kingdom

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Summary menu

Regulatory actions

Settlement

What is a settlement?

Following an investigation into a licence holder we may enter into a regulatory settlement. These take place, for example, where the licence holder has been open and transparent with us and has shown a willingness to suggest actions that prevent the need for a more formal sanction.

Decision date: 6 August 2026

Outcomes: Commission costs, Public statement and Payment in lieu of financial penalty

Details of action

A section 116 (of the Act) regulatory review was commenced of the non-remote operating licence of Taylor Leisure (licence number 002333-N-103902-013).

The review found failings in Taylor Leisure’s Social Responsibility (SR) controls.

Taylor Leisure failed to comply with the following Licence Conditions and Codes of Practice (LCCP):

• Paragraph 1 of Licence Condition (LC) 15.1.1 relating to the reporting of suspicion of offences
• Paragraph 1 of Social Responsibility Code Provision (SRCP) 3.5.6 relating to non- remote customer interaction.

In line with our Statement of Principles for Licensing and regulation, Taylor Leisure will make a payment in lieu of a financial penalty of £3,000. Details of this are set out under the heading Regulatory Settlement.

Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: Taylor Leisure Public Statement