Report

Illegal online gambling - Phase 2: Identifying indicators of consumer engagement with illegal gambling websites

The Gambling Commission's report on the second phase of the Consumer Voice illegal gambling project.

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Published
18 September 2025

Last updated
13 June 2024 - Changes

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Contents

• Illegal online gambling - Phase 2: Identifying indicators of consumer engagement with illegal gambling websites

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• Introduction
• Methodology
• How to read this report
• Executive summary
• Findings
• • Overview
  • Motivations and routes into the illegal market
  • Features
  • Indicators
• Conclusions
• Next steps
• Appendices
• • Appendix 1 - Sample profile
  • Appendix 2 - Sample questionnaire

Delegations to the Chief Executive

4.7 The Gambling Commission has delegated to the Chief Executive all responsibility for the day-to-day management of the Commission.

4.8 Where a matter has not been specifically reserved to the Commission or delegated to a committee or employee in this Corporate Governance Framework, the Chief Executive has authority to act.

4.9 In addition, the Commission authorises the Chief Executive to appoint another employee of the Commission to act on their behalf, and references in this Corporate Governance Framework to the Chief Executive include any person the Chief Executive has designated to act on their behalf.

4.10 The Commission has delegated the handling of complaints to the Chief Executive. The Complaints Policy is Appendix 5 to this document.

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Last updated: 13 June 2024

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